Privacy Policy

Last updated: July 31, 2026

Store operator: Sunhavens Inc.
Business address: 123 Market Street, Suite 100, Wilmington, DE 19801, United States

This Privacy Policy explains how Sunhavens collects, uses, shares, and retains personal information when you visit sunhavens.com, create an account, contact us, or place an order.

Contact for privacy matters

Sunhavens Inc. operates this online store. Privacy and data requests may be sent to support@sunhavens.com.

Information we collect

We may collect contact and account details, billing and shipping information, order history, support messages, return requests, fraud-prevention information, device and browser data, IP address, pages viewed, referral information, cart activity, and consent choices.

Payment information

Payment details are collected and processed by the payment provider presented at checkout. We receive transaction status and reference information needed to manage the order, but we do not store complete card numbers.

How we use information

We use personal information to operate the site, process and deliver orders, provide customer support, manage returns and refunds, prevent fraud, keep required business records, improve the store, and send marketing communications when consent or another lawful basis permits.

How we share information

We share information only as needed with service providers such as payment processors, hosting providers, analytics providers, email services, fraud-prevention services, fulfillment partners, and carriers. We may also disclose information when required by law or in connection with a business transfer. We do not sell personal information for money.

Cookies and similar technologies

The site uses browser storage and cookies for functions such as the shopping cart, sign-in, security, preferences, analytics, and advertising measurement. Where required, non-essential technologies are used only after consent. You can reopen Cookie choices from the footer.

Data retention

We retain information only for as long as needed for the purposes described above, including legal, tax, accounting, fraud-prevention, and dispute-resolution requirements. Retention periods vary by record type.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, or to object to certain processing. You may also withdraw consent where processing relies on consent. Email us to submit a request. We may need to verify your identity before completing it.

International processing

Service providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.

Security

We use reasonable administrative and technical safeguards designed to protect personal information. No online service can guarantee absolute security.

Children

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this policy to reflect changes in the store, service providers, or legal requirements. The current version and update date are published on this page.

Contact

Email support@sunhavens.com.